Sales Policy – Countdown321

At Countdown321, we are committed to providing high-quality smartphone addiction recovery products and an exceptional shopping experience for our customers. Our Sales Policy outlines the terms and conditions for purchasing, shipping, returns, and customer support. Please read carefully to ensure a smooth and hassle-free transaction.

1. Order & Payment Policy

✅ Placing an Order

  • Customers can purchase directly from our website: https://classevis.xyz/.
  • Ensure that all order details, including shipping address, contact number, and product selection, are correct before proceeding to checkout.
  • Once an order is placed, you will receive an order confirmation email with details of your purchase.

✅ Accepted Payment Methods

We offer secure online payment options, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders only)

All payments are processed securely to protect your personal and financial information.

2. Shipping & Delivery Policy

✅ Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Processing times may vary during peak seasons or special promotions.

✅ Shipping Options & Estimated Delivery

We ship worldwide and offer the following shipping options:

  • Standard Shipping: 7-14 business days
  • Express Shipping: 3-7 business days
  • Local Pickup (Australia Only): Available upon request

Delivery times may vary based on location and customs clearance.

✅ Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email to monitor delivery status.
  • If you experience delays or issues, please contact our support team.

3. Return & Refund Policy

✅ Eligibility for Returns

  • We accept returns within 14 days of delivery if the item is unused and in its original packaging.
  • The customer is responsible for return shipping costs, unless the item is defective or incorrect.

✅ Refund Processing

  • Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method.

✅ Non-Returnable Items

  • Digital products, e-books, or downloadable guides.
  • Items purchased on final sale or clearance.

If you have any concerns, feel free to contact us at info@classevis.xyz.

4. Exchange Policy

  • If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
  • We will arrange a replacement or exchange at no additional cost.
  • Exchanges are subject to product availability.

5. Customer Support & Assistance

Our team is dedicated to ensuring a smooth shopping experience. If you need assistance, you can reach us through:

📍 Address: 65 Kooljak Rd, Marybrook, Australia
📞 Phone: (08) 9059 3681
✉ Email: info@classevis.xyz
🌐 Website: https://classevis.xyz/